FAQ

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  • What makes Numina different?

    Our combination of global resources, advanced technology, and healthcare expertise allows us to deliver superior services at competitive rates.

  • What are your turnaround times?

    Our service delivery ranges from 2 to 48 hours, depending on the specific requirements and complexity of the project.

  • How do you ensure data security?

    We maintain HIPAA compliance and utilize advanced encryption protocols to ensure complete security of all healthcare information. Our organization has renewed our SOC2 Type II certification and re-certified as compliant with the newer 2022 standards for ISO 27001, underscoring our dedication to maintaining the highest standards of security and operational integrity.

  • What medical billing services do you offer?

    We provide comprehensive medical billing services including claim submission, payment posting, denial management, and revenue cycle optimization.

  • How familiar are you with work from Attorneys, Physicians, and Claims Adjusters?

    Numina has expertise with medical records of injured workers in Workers’ Compensation, Disability, Personal Injury, Life Care Plans, Litigation, and Auto Accident industries. Our team summarizes records for Claims Adjusters, Doctors, and Attorneys while also assisting with records retrieval by processing requests, and attaching the authorizations.

  • What types of transcription services are available?

    We provide medical, legal, business, and general transcriptions.

  • How do you ensure data security?

    We maintain HIPAA compliance and utilize advanced encryption protocols to ensure complete security of all healthcare information. Our organization has renewed our SOC2 Type II certification and re-certified as compliant with the newer 2022 standards for ISO 27001, underscoring our dedication to maintaining the highest standards of security and operational integrity.

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